We know and appreciate over-the-air updates (OTA updates) from our smartphone, smart TV or even our car. Hatz Digital Solutions also enables the provision of additional functions or individual extensions for compact equipment via the IoT module.
Software always offers room for new functions, digital infrastructure and downstream services enable continuous optimization. The call to update our smart devices is something we are familiar with in everyday (office) life.
Since digitalization has found its way into the construction and agricultural industries, there is also the option of expanding or optimizing software functions in these sectors. However, in contrast to our always-connected office infrastructure, these machines are usually in use in inaccessible locations. What is needed here are over-the-air updates (OTA updates), i.e. software updates via the mobile network.
Many large machine manufacturers already offer this option - but usually only for large machines or their top models with corresponding telematics solutions. With our Hatz Performance Tracking in combination with the Hatz IoT module, we now enable this update convenience for very small machines as well.
This saves the machine operator enormous effort, especially when it comes to updates that he might be legally obligated to make, for example relating to occupational safety. Performance Tracking users benefit from the fact that we at Hatz are responsible for the relevant updates. As a machine operator, you can sit back and rest assured that all machines are in the safest state of the art.
In addition, personnel and economic resources are sensibly conserved. Instead of service staff having to travel to the most remote job sites and locations, the update can be conveniently installed from the office computer at the touch of a button. Of course, this also has environmental benefits if the service personnel does not have to travel these distances.
Another major advantage is that we can perform software maintenance over the air. If, contrary to expectations, a complication should arise, we can conveniently intervene via the cellular connection. The machine operator is spared a costly and time-consuming visit to the workshop.
Transparency is also of the utmost importance to us. We provide our customers with comprehensive information about every update via our DSM (Digital Solutions Manager) management portal. There, they can also see exactly what the update contains and what benefits it brings. This way, our machine operators can always be sure that their machines, which they have equipped with Hatz Digital Solutions, are performing at their best.